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December 17 2019 Systems Development Life Cycle Roles and Responsibilities SDLC Roles and Responsibilities for the Natural Resource Sector Page 4 of 21 1 MINISTRY BUSINESS RESOURCES 1 1 PROJECT CHAMPION PC This role is usually a senior manager or member of the executive team who articulates the
December 17 2019 Systems Development Life Cycle Roles and Responsibilities. The following pages contain a summarized list of roles and responsibilities identified in Version. 1 1 0 of the Systems Development Life Cycle Processes document. VERSION HISTORY 3,DEFINITIONS 3,1 MINISTRY BUSINESS RESOURCES 4. 1 1 PROJECT CHAMPION PC 4,1 2 PROJECT SPONSOR PS 4. 1 3 BUSINESS LEAD BL 4,1 4 BUSINESS AREA PROJECT TEAM BAPT 4. 1 5 APPLICATION ADMINISTRATOR AA 4,1 6 DATA CUSTODIAN DC 5. 1 7 DATA RESOURCE MANAGER DRM 5,1 8 DATA STANDARDS MANAGER DSM 5. 1 9 SUBJECT MATTER EXPERT SME 5,1 10 IM IT STRATEGIC PLANNING COUNCIL SPC 5. 1 11 USER TEST TEAM UTT 5,2 VENDOR RESOURCES 6,2 1 VENDOR VNDR 6. 2 2 DEVELOPMENT TEAM LEAD DTL 6,2 3 DEVELOPMENT TEAM QUALITY REVIEWER DTQR 6. 2 4 INDEPENDENT CONSULTANT IC 6,2 5 TECHNICAL LEAD TL 6. 3 IIT RESOURCES 6,3 1 APPLICATION DELIVERY AD 6,3 2 APPLICATION SCRUTINY COMMITTEE ASC 7. 3 3 BUSINESS ANALYST BA 7,3 4 CLIENT BUSINESS SOLUTIONS DIRECTOR CBSD 7. 3 5 CONTRACT ADMINISTRATOR CA 7, SDLC Roles and Responsibilities for the Natural Resource Sector Page 1 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 3 6 DATA ARCHITECT DA 7,3 7 DATABASE ADMINISTRATOR DBA 7. 3 8 INFRASTRUCTURE SERVICES IS 8,3 9 INFRASTRUCTURE SERVICES DIRECTOR ISD 8. 3 10 NRS BUSINESS SERVICE DESK NRSBSD 8,3 11 NRS CHIEF INFORMATION OFFICER CIO 8. 3 12 PROJECT MANAGER PM 8,3 13 PROJECT MANAGEMENT OFFICE PMO 9. 3 14 SECTOR INFORMATION SECURITY OFFICER SISO 9,3 15 TECHNICAL ADVISORY GROUP TAG 9. 3 16 TECHNICAL ARCHITECTURE TARCH 9,3 17 TECHNOLOGY SERVICES TS 10. 3 18 WEB ANALYST WEB 10, 3 19 SYSTEMS INTEGRATION BUSINESS ANALYST SI BA 10. 3 20 SYSTEMS INTEGRATION TEST LEAD SI TL 10,3 21 ARCHITECTURE WORKING GROUP AWG 10. 3 22 ARCHITECTURE REVIEW BOARD ARB 10,4 CSNR RESOURCES 11. 4 1 FINANCIAL BUSINESS ANALYST FBA 11,5 CITIZENS SERVICES AND OPEN GOVERNMENT CITZ 11. 5 1 DATABC DBC 11,5 2 RECORDS MANAGEMENT RM 11,6 OFFICE OF THE CHIEF INFORMATION OFFICER OCIO 11. 6 1 KNOWLEDGE INFORMATION SERVICES KIS 11,6 2 MINISTRY PRIVACY OFFICER MPO 11. 7 PROJECT ROLES 12,7 1 STEERING COMMITTEE 12,8 TYPICAL PROJECT GOVERNANCE 13. 9 RESPONSIBILITY MATRIX FOR DELIVERABLES by phase 14. SDLC Roles and Responsibilities for the Natural Resource Sector Page 2 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. VERSION HISTORY,Version Date Responsible Notes, 4 0 0 2012 07 05 Standards Review First Published Release of consolidated. Committee document, 4 0 1 2012 10 15 Ian Bedford Revisions to first release from feedback. 4 0 2 2013 01 15 Ian Bedford Revised Responsibility Matrix and role. descriptions from feedback, 4 0 3 2013 01 18 Terri McLeod Final revisions and approved by SRC. Standards Review, 4 1 0 2014 12 01 Lorelei Solomon Revised to align with the new SDLC use of EA. Standards Review and SI roles, 4 1 1 2019 12 02 Transtion Team Updated RACI to include new Deliverable. Transtion to Operation Checklist Added Roles, This document is a companion document to the definitive NRS IM IT Systems Development Life. Cycle document identified below and serves as a guideline for Project Managers and Project. Planners The reader should refer to the published SDLC process document available to staff. and vendors to determine which deliverables and activities are mandatory versus optional for. the type of project being undertaken A deliverable to phase matrix is also available to illustrate. expected start and end of each deliverable given the iterative nature of the new SDLC. DEFINITIONS, Deliverable A deliverable is any measurable tangible verifiable outcome result or item that. must be produced to complete a project or part of a project. Activity An activity is an element of work performed during the course of a project that normally. has an expected duration an expected cost and an expected resource requirement. The intent of this document is to identify the roles and responsibilities of the resources involved. in producing a particular deliverable or conducting an activity within the Systems Development. Life Cycle for all CSNR IM IT projects Resources have been classified by three groupings. Ministry business area IIT and Vendor, SDLC Roles and Responsibilities for the Natural Resource Sector Page 3 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 1 MINISTRY BUSINESS RESOURCES,1 1 PROJECT CHAMPION PC. This role is usually a senior manager or member of the executive team who articulates the. business goal ensures visibility and advocates for the project across the organization and. informally represents the Project Sponsor on a day to day basis. 1 2 PROJECT SPONSOR PS, This role is usually a member of the executive team and the project s steering committee and is. the person who owns the project and has ultimate authority over the project The Sponsor. requests funding e g capital for the project resolves issues and scope changes approves. major deliverables and provides high level direction. The Project Sponsor provides the budget for the project has the authority to allocate resources. from the business area has access to all of the project s communications and has the final. approval of all deliverables, The role represents their ministry s Executive and makes decisions requiring sponsor approval. and will seek advice from or take decisions to the Project s Steering Committee where. 1 3 BUSINESS LEAD BL, This role is the key Business contact for the project and is accountable for ensuring the initiation. and refining of many of the project s deliverables It provides the project with an operational. view of business requirements as well as a major coordination function within the business. area The Business Lead resolves project issues and is a required sign off authority for many of. the project deliverables, Besides assembling and leading the Project Team and representing the needs of the Project. Sponsor and Project Champion the role is accountable for ensuring business requirements are. represented and quality of deliverables is confirmed. The Business Lead reports to the Project Manager on the Project but is chosen by the Project. 1 4 BUSINESS AREA PROJECT TEAM BAPT, The Project Team is comprised of business area resources with an operational interest in the. project selected by the Business Lead to provide consultative knowledge and skills in almost. every aspect of the project s Initiation Requirements Design Build Testing and. Implementation phases,1 5 APPLICATION ADMINISTRATOR AA. The Business Application Administrator is the Ministry person responsible for the on going. operations and overall management of one or more applications once implemented into. production In conjunction with the BA PM s this role establishes high level priorities in the. delivery schedule of new versions or releases of applications In addition the role provides. consultative knowledge and skill in a number of Initiation Requirements Design Testing and. Implementation phase activities, SDLC Roles and Responsibilities for the Natural Resource Sector Page 4 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 1 6 DATA CUSTODIAN DC, Senior managers who are responsible and or accountable for collecting and maintaining data of. interest to government The collection use or update of information must be consistent with. standards set by the Data Custodian, Operational accountability resides with the most senior person in each office to verify. that data collection and management is conducted to the defined standard. Reference DATA STANDARDS GOVERNMENT DATA STANDARDS. 1 7 DATA RESOURCE MANAGER DRM, The Business Data Resource Manager is responsible for the collection and or management of. corporate data to the Standards set by the Data Custodian. The most senior manager in each office district manager regional executive director or branch. director is ultimately accountable for ensuring corporate data collection and management is. done properly e g in the district to enable effective business decisions. Since there are several DRM s within Regions and Districts one or more may participate in the. project while it is under development and more may be involved as it proceeds through training. and implementation, Reference DATA STANDARDS GOVERNMENT DATA STANDARDS. 1 8 DATA STANDARDS MANAGER DSM, The Business Data Custodian will normally delegate the day to day responsibilities of. custodianship e g issue resolution to one of their staff members This role is formally called. the Data Standards Manager DSM,1 9 SUBJECT MATTER EXPERT SME. The Subject Matter Expert is any business contact provided to the project from the business. areas involved or impacted by the project to bring first hand knowledge expertise and. understanding of the business rules business process and legal or other business. requirements The SME is consulted for requirements gathering business rules business logic. financial risk financial controls and security actions and roles matrix. 1 10 IM IT STRATEGIC PLANNING COUNCIL SPC, The council ensures IM IT projects are prioritized and in alignment with the strategic direction of. the Ministry NR Sector and Government, The council is comprised of Ministry Executive including ADM Executive Director and in some. cases senior Director level representation and the Innovation Information and Technology. Division IIT for the Natural Resources Ministries In some Ministries this is referred to as the. Provincial Executive Directors PED committee,1 11 USER TEST TEAM UTT. The User Test Team is comprised of business area resources with an operational interest in the. project selected by the Business Lead This team is responsible for the user acceptance test. plans and results and to provide consultative knowledge and skills in the development of the. operations manual training plan and user training materials. SDLC Roles and Responsibilities for the Natural Resource Sector Page 5 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 2 VENDOR RESOURCES,2 1 VENDOR VNDR, Contracted technical resources hired to complete deliverables in multiple phases of the SDLC in. the creation or maintenance of a software solution for one or more business areas within the. Ministry The contractor is referred to as the Vendor and is responsible for ensuring the. deliverable meets the Ministry standards prior to submitting it to the Ministry Project Manager or. Application Administrator,2 2 DEVELOPMENT TEAM LEAD DTL. This role manages the vendor s development team and ensures the developers are aware of. and follow IIT standards and guidelines, This role is accountable and in some cases responsible for the completion of many of the. deliverables in the Requirements design build and implementation phases of the project and. during these phases prepares the status reports for the overall project. 2 3 DEVELOPMENT TEAM QUALITY REVIEWER DTQR, The role is primarily accountable during the design and build phases for the vendor s QA test. plan and test scripts are completed In addition it provides a consultative role in the. development of user materials online help functions data conversion and application code. 2 4 INDEPENDENT CONSULTANT IC, Contracted resource with no development vendor conflict of interest relationship hired to. provide a consultative role in place of the, Business Lead responsible for developing reviewing a business case. Business Analyst responsible for developing the Business Solutions Options. Financial Business Analyst responsible for Financial Risk and Controls Review. 2 5 TECHNICAL LEAD TL, This role is responsible on the vendor side for the technical architecture of the applications and. overall system and is a major contributor to the technical system design specifications The role. is also responsible for ensuring the vendor s developers are aware of all recent guideline. updates and restrictions,3 IIT RESOURCES,3 1 APPLICATION DELIVERY AD. The Application Deliveries team determines the change control process to be used in a project. and coordinates delivery of applications including version control to delivery test production. and training environments, The team is also responsible for providing quality assurance of managed application objects. including but not limited to identifying prospective schema changes to DBA s and prospective. Middle Tier managed object changes to Middle Tier Administrators. SDLC Roles and Responsibilities for the Natural Resource Sector Page 6 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 3 2 APPLICATION SCRUTINY COMMITTEE ASC, This Committee is responsible for ensuring due diligence in completion of required SDLC. activities documentation and approvals in order to maintain a stable applications infrastructure. and when satisfied approves migration to TEST and PROD environments for complex. integrated applications,3 3 BUSINESS ANALYST BA, This role is responsible for investigating and identifying options for improving business systems. and bridging the needs of the business through the use of IM IT The Business Analyst. provides a consultative role to the project manager and the vendor and is also responsible for. the initiation and refining of many of the project s deliverables The role may also be performed. by an indepentant consultant brought on to the project to assist. 3 4 CLIENT BUSINESS SOLUTIONS DIRECTOR CBSD, The CBS Director is responsible for the support of a particular ministry and works with client. Executive senior management and all levels of client program areas to ensure cohesion. between the OCIO s government strategies and standards and client business priorities. The CBS Director manages the Business Portfolio Managers who are the primary conduit. between clients members of the IIT vendors and external agencies In addition the CBS. Director is normally a member of a project s steering committee. Note Business Portfolio Managers provide client relations project management services procurement and contract management. and business analysis by coordinating and directing IIT technical resources the vendor community and financial services to ensure. ministry clients are fully supported in their IM IT operational needs. 3 5 CONTRACT ADMINISTRATOR CA, This role is responsible for the preparation and administration of all IM IT contract documents. within IIT at the direction of the Business Portfolio Manager. 3 6 DATA ARCHITECT DA, The Data Architect is a senior technical data management expert with a corporate role i e an. overall organizational point of view who provides leadership on information systems theory and. practice data architecture and modeling expertise and custodianship of the corporate data. This role provides and promotes the framework for consistency in scope meaning and handling. of data across the entire sector, Reference DATA STANDARDS GOVERNMENT DATA STANDARDS. 3 7 DATABASE ADMINISTRATOR DBA, The Database Administrator is a senior database management expert with a sector wide focus. responsible for the Requirements design and creation of new databases the physical design. and implementation of new database tables and applications on existing databases and for. database administration and backup, Typically this role also plans co ordinates and implements security measures and improves the. performance and efficiency of data storage, Reference DATA STANDARDS GOVERNMENT DATA STANDARDS. SDLC Roles and Responsibilities for the Natural Resource Sector Page 7 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 3 8 INFRASTRUCTURE SERVICES IS, This technical section is responsible for ensuring sufficient server capacity and is consulted for. all infrastructure requests and capacity planning activities to meet the demands of client. applications, In addition this section is responsible for management of the server infrastructure and licenses. administration of database environments application deployment and release management. installation and configuration of middle tier software and the provision of Web and FTP. 3 9 INFRASTRUCTURE SERVICES DIRECTOR ISD, The Infrastructure Services Director has overall accountability for the stability and maintenance. of the servers that support sector ministry applications the middle tier software and technical. software and hardware infrastructure,3 10 NRS BUSINESS SERVICE DESK NRSBSD. The Business Service Desk is the first point of contact for enquiries concerning NRS corporate. and branch intranets It also provides support for almost 300 line of business applications. across the sector and responds to questions or problems from both NRS staff and the public. providing or coordinating answers and problem resolution with IIT technical staff and or vendors. where necessary,3 11 Transition Team TT, The Transition Team develops tools and guidelines to help facilitate the technical transition. process as part of the Natural Resource Sector s Systems Development Lifecycle SDLC. Through collaboration with project teams and operational support advisory teams our goal is to. help guide the successful transition of new and updated NRM business applications into IIT. managed environments and operational support, 3 12 SERVICE DESK PRODUCT TRANSITION DIRECTOR SDPTD. The Service Desk Product Transition Director has overall accountability for the operations and. maintenance support activities as part of the delivery arm of IIT. The Director oversee s the following team Service Desk Tier 1 Maintenance and Support. Tier 2 Knowledge Management and Product Transition. 3 13 NRS CHIEF INFORMATION OFFICER CIO, The CIO is responsible for providing strategic IM IT leadership and direction to the Natural. Resource ministries for the transformation and re engineering of all Ministry information. management and information technology systems and services The CIO also provides. oversight on all aspects of Information Management and Information Technology support for the. Natural Resource sector and ensures alignment with government priorities strategies and. standards and ministry business priorities,3 14 PROJECT MANAGER PM. The Project Manager a role which may be performed by the Business Portfolio Manager is. responsible for understanding the business requirements and providing comprehensive project. management and in this role coordinates IIT and vendor technical resources ensures. SDLC Roles and Responsibilities for the Natural Resource Sector Page 8 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. adherence to the SDLC and IIT standards This role may also be performed by an independent. consultant hired to support the project on IIT s behalf. The Project Manager reports status and makes presentations to the project s sponsor. champion or steering committee,3 15 PROJECT MANAGEMENT OFFICE PMO. The Project Management Office initiates the IM IT Capital Funding Request process and works. with the Project Manager and Business Lead in some cases to complete the Project Evaluation. and Post Project Review,3 16 SECTOR INFORMATION SECURITY OFFICER SISO. The SISO is responsible for protecting the availability integrity and confidentiality of government. information recording tracking and resolving information incidents. The SISO provides guidance to those who complete Privacy Impact Assessments and Security. Threat and Risk Assessments and also conducts reviews of these assessments. In addition this role ensures compliance with information security policies conducts annual. Information Security Reviews communicates current government security policies and. standards to NRS staff and provides security awareness education and guidance to NRS staff. in applying security policies and standards,3 17 OPERATIONS SUBJECT MATTER EXPERTS OSMEME. The Operations Subject Matter Expert sare a collection of internal IIT Stakeholders who provide support. or advisory services expertise for application transition activities OSME includes the following teams. Application Deliveries Application Infrastructure and Middle tier Quality Assurance Business Service. Desk Maintenance and Support Database Administrators Information Privacy Information Security. 3 18 TECHNICAL ADVISORY GROUP TAG, The Technical Advisory Group TAG is a key resource providing IIT with an IM IT interest in the. project This group brings together the IIT technical leads from the different IIT disciplines to. consult in the application s whiteboard sessions reviews of design and requirements. documents and conducts application code review and QA testing where required to validate the. system readiness The TAG consists of Technical Architect Application Delivery Specialist. Data Architect Database Administrator Infrastructure Services Web Infrastructure Technology. Services and NRS Business Service Desk representatives. 3 19 TECHNICAL ARCHITECTURE TARCH, The Technical Architecture staff research develop and oversee technical and application. architecture for all information systems in the natural resource sector They focus on assuring. that current and future architecture meets current and emerging business needs integrates with. services in and outside government and remains maintainable and cost effective. They define systems integrations technology direction and choice development approach. vendor selection criteria for research development and maintenance projects for sector. systems in order to meet business requirements maintain viability protect information and. systems from inappropriate access, SDLC Roles and Responsibilities for the Natural Resource Sector Page 9 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. In addition they assess and approve variations from standards in sector development. integration and maintenance projects including financial safety revenue and mission critical. 3 20 TECHNOLOGY SERVICES TS, The Technology Services staff are responsible for ensuring sufficient workstation capacity and. are consulted for all workstation and workstation accessory hardware requests to meet the. demands of client applications, In addition they are responsible for management of the workstation infrastructure and. workstation software licenses and the testing and packaging of workstation software including. client side LOB software required for LOB Apps,3 21 WEB ANALYST WEB. This role supports facilitates and fosters the use of web based services such as web. publishing FTP SharePoint and is consulted when infrastructure requests involve a web based. 3 22 SYSTEMS INTEGRATION BUSINESS ANALYST SI BA, This role conducts quality assurance reviews on all deliverables produced from the enterprise. architect toolset They look for repeating patters of functional requirements to assist in the. identification of common components that should be created to support the sector systems. 3 23 SYSTEMS INTEGRATION TEST LEAD SI TL, This role conducts quality assurance reviews on all test plans produced from the enterprise. architect toolset They ensure that modifications to existing applications do not adversely affect. other areas linked to that business area,3 24 ARCHITECTURE WORKING GROUP AWG. This team provides tactical day to day alignment of IM IT strategies with strategic business. objective on behalf of the ARB They ensure the promotion of best practices for the. submission adoption re use reporting and retirement of architecture policies procedures. roles skills organizational structures and support services Additionally the AWG meets the. internal and external requirements for the effectiveness efficiency confidentiality integrity. availability compliance and reliability of all architecture governance related information. services and processes,3 25 ARCHITECTURE REVIEW BOARD ARB. This sector wide team serves as custodians of NRS domain architectures e g business. architecture solutions architecture information architecture security architecture data. architecture etc NRS Architecture Review Board membership includes NRS domain. architects cross government architecture representatives OCIO key NRS Leadership Team. members and other appropriate business representatives as needed The ARB addresses. escalated architectural misalignments and policy directions for the sector. SDLC Roles and Responsibilities for the Natural Resource Sector Page 10 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 4 CSNR RESOURCES,4 1 FINANCIAL BUSINESS ANALYST FBA. This role delivers financial analyst services to multiple programs projects and or business lines. which have diverse program and financial requirements The Analyst is responsible for. conducting Financial Risk and Controls Review and receives technical guidance from a. centralized Financial Services Branch, An Independent Consultant may also perform this role. 5 CITIZENS SERVICES AND OPEN GOVERNMENT CITZ,5 1 DATABC DBC. DataBC provides data cataloguing access and hosting services to help Sectors and Ministries. share their data more broadly This is accomplished by leveraging a common infrastructure. provided by DataBC,5 2 RECORDS MANAGEMENT RM, This role is performed by the Sector Records Officer supporting NRS in the Information Access. Operations IAO Branch of Citizens Services The IAO services support a government wide. framework for the management of recorded information including policies standards and. strategic direction for the creation security accessibility retention disposition and preservation. of records,6 OFFICE OF THE CHIEF INFORMATION OFFICER OCIO. 6 1 KNOWLEDGE INFORMATION SERVICES KIS, Knowledge and Information Services manages privacy under the FOIPP and PIPA Privacy. advisors assist ministries in completing Privacy Impact Assessments Information Sharing. Agreements Research Agreements and contract based Privacy Protection Schedules. In addition to its Information Management responsibilities it develops and manages IM IT policy. and intellectual property rights for the province as well as managing legislative and regulatory. changes to the province s IM IT laws the FOIPP Act PIPA the Document Disposal Act and. the Electronic Transactions Act,6 2 MINISTRY PRIVACY OFFICER MPO. The role of a Ministry Privacy Officer is to encourage compliance with the provisions of the. Personal Information Protection Act PIPA respond to requests for access to and correction of. personal information and general issues concerning personal information and work with the. Information and Privacy Commissioner during investigation of a privacy complaint against the. In addition the Ministry Privacy Officer is consulted during the development and any refinement. of a project s Privacy Impact Statement and may also be responsible for managing the. necessary changes to a ministry s information management practices and procedures staff. training customer relations policies and procedures and inquiry and complaint processes. SDLC Roles and Responsibilities for the Natural Resource Sector Page 11 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 7 PROJECT ROLES,7 1 STEERING COMMITTEE, The role of the steering committee is specific to the project that it is formed for The members of. the committee are typically the Project Sponsor Project Champion Project Manager Vendor. Project Manager and the CBS Director supporting that business area. The steering committee is presented with the status of the project and is asked to handle any. issues and decisions that could not be resolved by the Project Manager and Project Champion. SDLC Roles and Responsibilities for the Natural Resource Sector Page 12 of 21. December 17 2019 Systems Development Life Cycle Roles and Responsibilities. 8 TYPICAL PROJECT GOVERNANCE,STEERING PROJECT,COMMITTEE CHAMPION. BUSINESS PROJECT,LEAD MANAGER,BUSINESS AREA VENDOR IMB. PROJECT TEAM TEAM TEAM LEADS, SDLC Roles and Responsibilities for the Natural Resource Sector Page 13 of 21. December 17 2019 SDLC Roles and Responsibilities,9 RESPONSIBILITY MATRIX FOR DELIVERABLES by phase. The following matrix describes the participation by various roles for project deliverables and activities by phase. The following accountability roles have been identified but the deliverable and acvtivity roles are guidelines and flexibility is acceptable. Not all deliverables and activities are mandatory and the reader should refer to the published Systems Development Life Cycle. document to determine which deliverables and activities are mandatory versus optional for the type of project being undertaken. SDLC includes New Development Lightweight Development and Maintenance Frameworks NRS IMIT SDLC Processes. Responsible Those who do the work or ensure the work is done to achieve the deliverable There is typically one role with a. participation type of responsible although others can be delegated to assist in the work required see also RACI below for separately. identifying those who participate in a supporting role. Accountable also approver or final approving authority The one ultimately answerable for the correct and thorough completion of. the deliverable and the one who delegates the work to those responsible In other words an accountable must sign off approve on. work that responsible provides There must be only one accountable specified for each deliverable. Consulted has critical information or skill sets to complete or participate in a deliverable Those whose opinions are sought. typically Subject Matter Experts and with whom there is two way communication. Informed Those who are kept up to date on progress often only on completion of the deliverable and with whom there is just one. way communication, Failure to achieve satisfactory sign off of the deliverable by the end of the phase will result in stopping the project. The rows in the table are color coded to show the major involvement. Blue Project Management deliverable,Green Major Business Area involvement. Purple Major Technical involvement,SDLC Roles and Responsibilities Page 14 of 21.