Lenovo LEAP User Guide for Lenovo Business Partners

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3 Lenovo eXpert Achievers Program LEAP 2014 Lenovo eXpert Achievers Program LEAP is a global offering developed to reward Business Partners for their sales and the completion of select Lenovo training LEAP enables Business Partners like you who sell Lenovo products to individually accumulate LEAP Points in

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Lenovo LEAP Program Guide 2014,Table of Contents,Lenovo eXpert Achievers Program 2014 3. How do I earn Rewards with LEAP 3,Eligibility 4,How to participate 5. Sell and Earn 7,Sales Claiming 7,Learn and Earn 17. Using the educational offerings 17, Other Learning Opportunities you can take advantage of to earn additional LEAP Points 22. Finding out when you can use your LEAP Points 23,Redeeming your Points 24.
Your LEAP Points account 24,Redeeming LEAP Points 24. Concierge Service 26,Staying up to date with LEAP offerings 27. Withdrawing from LEAP 28,Other applicable terms 28. APPENDIX 1 HOW TO CREATE YOUR PARTNERWORLD ID 29, APPENDIX 2 HOW TO SELF ASSOCIATE TO YOUR COMPANY PROFILE 29. APPENDIX 3 HOW TO FIND YOUR COMPANY S APA 31, APPENDIX 4 HOW TO INCLUDE EMPLOYEES IN YOUR COMPANY S PROFILE FOR APAS 34.
APPENDIX 5 HOW TO FIND THE COMPANY TOKEN FOR APAS 36. APPENDIX 6 HOW TO ACCEPT THE LENOVO EXPERT ACHIEVERS PROGRAM AGREEMENT 36. APPENDIX 7 TERMS OF THE LENOVO EXPERT ACHIEVERS PROGRAM OFFERING 39. Lenovo eXpert Achievers Program LEAP 2014, Lenovo eXpert Achievers Program LEAP is a global offering developed to reward Business Partners for. their sales and the completion of select Lenovo training. LEAP enables Business Partners like you who sell Lenovo products to individually accumulate LEAP Points in. the program which can be redeemed for a wide range of merchandise rewards. Participation in LEAP is entirely voluntary and not required by Lenovo Participation is subject to approval by. your company s management team, This LEAP User Guide contains detailed information about the 2014 LEAP program to help Business Partners. like you get the most out of it,How do I earn Rewards with LEAP. You can earn LEAP Points that can later be redeemed for Rewards by. Claiming your sales of eligible Lenovo products Sell and Earn and. Boosting your knowledge about Lenovo through LEAP s educational resources which also cover. related products and Lenovo solutions Learn and Earn. With the Sell and Earn component of LEAP you can earn LEAP Points for each sale of eligible Lenovo. products offerings or services The number of LEAP Points you earn for each claimed sale is pre determined. according to a list posted on the LEAP website, You can learn more about Sell and Earn in this BP Guide. With Learn and Earn you can earn LEAP Points by completing online learning that covers the Lenovo System. x and PureFlex portfolio The educational resources offered are intended to equip you with skills and. knowledge that can give you an edge when you re selling to your customers Be sure to read the points. earning criteria on the Learn page to understand how you will qualify for LEAP Points The number of LEAP. Points you can earn per education offering is posted on the LEAP website. Find out more about Learn and Earn in this BP Guide. With LEAP the more sales you claim and the more eligible educational offerings you complete the more. LEAP Points you ll earn, You can redeem your LEAP Points for the MasterCard Reloadable Card or Gift Card You re in control of your.
Rewards experience you decide what to redeem and when within the timeframe of the program That. means you can potentially accumulate as many LEAP Points as possible within the parameters of your. region s maximum earnings allowance See local Terms Conditions for details. If you re looking for something beyond the MasterCard Reloadable Card or Gift Card you can use our. Concierge Service to get exactly what you want With the LEAP Concierge Service our team of personal. shoppers will source your ultimate Reward for you, All components of LEAP are online which means you can claim your sales complete qualifying training and. redeem Rewards 24 7 Continue reading on for eligibility rules participation requirements and specific. details about how the program works, LEAP makes it easy to maximize your potential and reward your success. Eligibility, To become eligible for LEAP you must be linked to a Lenovo Business Partner Program with active. registration in the PartnerWorld1 Program, Note Eligiblity to earn sales rewards varies between geographical regions so please visit the LEAP website. for full details and Terms Conditions, The IBM PartnerWorld portal is for IBM Business Partners and Lenovo partners that sell the products that.
were sold to Lenovo If you are not familiar with the program please visit www ibm com PartnerWorld. How to participate, If your company complies with the eligibility criteria outlined above you can follow the steps below to. participate in LEAP We have included more detailed instructions for some of the steps in the Appendix. section of this Guide for your convenience, 1 To participate in the LEAP program and earn LEAP Points you must first register for an IBM PartnerWorld. ID and create a profile at the PartnerWorld website www ibm com PartnerWorld. Appendix 1 HOW TO CREATE YOUR PARTNERWORLD ID, 2 You must associate your profile with your company s profile on the PartnerWorld website This. registration should be approved by your company s APA2 Authorized Profile Adminstrator You can self. associate or request approval directly from your company s APA. Appendix 2 HOW TO SELF ASSOCIATE TO YOUR COMPANY PROFILE. Appendix 3 HOW TO FIND YOUR COMPANY S APA, Appendix 4 HOW TO INCLUDE EMPLOYEES IN YOUR COMPANY S PROFILE FOR APAS. Appendix 5 HOW TO FIND THE COMPANY TOKEN FOR APAS, 3 You must have prior approval from your company s APA to participate in LEAP.
All firms that have accepted the Know Your IBM KYI Attachment prior to October 1 2014 do not need to. sign an additional agreement to use the LEAP Program The KYI Attachment will be assigned to Lenovo All. NEW BP firm participants to the LEAP program will need to have the LEAP Agreement signed by the APA to. allow us to reward their sales representatives directly. How to sign the 2014 Lenovo eXpert Achievers Program Agreement. We will shortly have the LEAP Agreement on the LEAP website for your APA to sign and will provide. instructions accordingly, The APA Authorized Profile Administrator is the contact within the Business Partner s organization who. acts as the officialliaison for Lenovo programs If your company does not have a profile in PartnerWorld or. for further information please contact PWCS PartnerWorld Contact Services. 4 You can enter the LEAP website www ibm com PartnerWorld LenovoLEAP with your PartnerWorld ID. and password LEAP utilizes single sign on through PartnerWorld which enables Business Partners to log in. only once with their PartnerWorld ID and password and enjoy seamless transition between all. ibm com PartnerWorld sites, 5 The first time you log into LEAP you must agree to the Terms Conditions and provide the profile. information that you re prompted for If you do not accept them then you will not be able to participate in. the program You may view the Terms Conditions anytime by selecting Help on the main menu followed. by the Terms Conditions sub tab, 6 When placing a redemption you will be asked to accept the following conditions. I certify that 1 I have submitted only accurate and complete information in making claims under the. Lenovo eXpert Achievers Program LEAP 2 I will either personally use a LEAP reward for my own. individual benefit or give a LEAP reward to an immediate family member for his or her own personal use. and individual benefit 3 under no circumstance will I or any such immediate family member give all or. any portion of any LEAP reward or any of its value to any other person and 4 I will promptly accurately. and completely respond to any inquiries from Lenovo regarding my participation in the LEAP Program. including my compliance with this certification, An immediate family member means my spouse parents and grandparents children and grand children. brothers and sisters mother in law and father in law brothers in law and sisters in law daughters in law and. sons in law Adopted half and step members are included in this definition of immediate family member. If you would like to make any changes to your Partner Profiling System details you can do so by clicking on. the sentence Click here to update your PartnerWorld PPS profile From there simply select Update my. profile and follow the instructions to edit your profile. Sell and Earn,Sales Claiming, You can access the Claim a Sale function located on the top navigation bar of the LEAP website.
Only those transactions reported by the Distributor as sold out to your firm using your unique CEID number. as identification in the eligible quarter will be included in your attainment. If eligible transactions are missing in the first instance consult with your Distributor to ensure correct. reporting of the sale to Lenovo, NOTE Sales to Government Entities as defined in the LEAP Agreement will not be eligible for LEAP Points. Please visit the LEAP website for full details and Sales Claiming Terms Conditions. Not all products on an invoice are eligible to receive LEAP Points Before you begin claiming your sales. invoice on the LEAP website you can view the complete list of eligible products available for sales claiming. and their corresponding LEAP Points You can do this by clicking on Points and Product Tables available in. the Claim a Sale drop down menu, The number of LEAP Points you earn for each sales claiming invoice will depend on the product as each. product has a fixed qualifying point value, Lenovo reserves the right to change and remove the eligible products and designated LEAP Points as well as. the Rewards offered at any time by updating the LEAP website All changes made to this list will be. communicated via the LEAP website,Deadlines to Claim a Sale. In order for the LEAP Points to be awarded you must claim the sale invoices of eligible products on the LEAP. website by the published deadlines, Lenovo reserves the right to conduct an audit of all sales invoices claimed in LEAP It is the sole responsibility.
of the LEAP Participants to ensure that all sales invoices are their own or they are authorized to represent. their company as a champion for the invoice s Participants whose sales may have been incorrectly. claimed or otherwise cannot be validated may have their account frozen and be ineligible to participate in. future LEAP offerings All such participants will be notified via email. Claiming your sales invoice, To claim your sales invoice select Claim a Sale on the top navigation bar of the LEAP home page. Once you re in the Sales Claiming panel you can follow the steps below to claim your sales invoices for. eligible products Make sure you have copies of the relevant Distributor Invoice Delivery Note or Purchase. Order depending on your region s specific requirements in front of you so you have information such as. the Distributor invoice number Distributor invoice date and product codes handy. Claiming a Sale, The Claim a Sale drop down menu will display all of your company s invoices from the Distributor that. qualified for LEAP points Your company s invoices should appear on this tab approximately 20 business days. after the end of each month, New sales invoices will be uploaded monthly A quarter s worth of invoices will remain on this page until the. Claiming Deadline 2 months after the quarter closes Make sure you claim your invoices early because once. the quarter s invoices disappear so does your ability to claim them. To claim a sales invoice simply review the invoices that appear in the Unclaimed section You can review. any invoice that matches your Invoice number Invoice Date and End User by clicking on the View Details. The Invoice Details page will appear containing all of the sales information Carefully review the details and. if everything checks out click Claim Now,Click the Claim Now button to claim the invoice. Now your claimed invoice has moved to the Previously Claimed Invoice section with your name attached to. the invoice, Repeat steps 1 3 for each invoice you wish to claim.
All your claimed invoices can be viewed in the Previously Claimed Invoices page in the Claim a Sale drop. Unclaiming a Sales Invoice, If you claimed an invoice in error and within the 10 calendar day pending period you can un claim it by. going to the Previously Claimed Invoices page checking the checkbox associated with that invoice and then. clicking Unclaim Selected Invoices, It is the sole responsibility of the LEAP Participant to ensure that all sales invoices are their own or they are. authorized to represent their company as a champion for the invoice s Any disputes with claimed. invoices must be handled within the Business Partner s company without involvement from Lenovo or. the agencies that manage the offering, Please refer to the Sales Claiming FAQ posted on the LEAP site. Missing Invoice, If you believe some of your invoices may be missing from LEAP s Sales Claiming tab please check the. product s eligibility and invoice date before contacting us Make sure you have all necessary information. ready when you fill and send the online query to us Your question also may already be addressed in the FAQ.

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